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 Facilitator role benchmarking

  •   Facilitator
  •   Instructor-Led
  • Training Delivery and Facilitation
Kristin Chesnutt's profile image
Kristin Chesnutt ATD Member posted 06-03-2026 03:47 PM

Hi everyone!

Our organization is looking to do a bit of benchmarking for facilitator roles so I'm hoping to get some insights from the community.

General questions:

  • What's your organization size?
  • Do you have full-time facilitators (employees whose time is primarily spent facilitating in-person or virtual live training)?
  • Do you have L&D team members who split time between facilitation and other aspects of L&D? If so, what are the other areas they cover (e.g., eLearning design, LMS management, etc.)?
  • If you don't have facilitation centralized on the learning team, who facilitates live trainings?

Benchmarking questions for facilitation role:

  • About how many sessions per week/month does each facilitator handle?
    • Does capacity vary depending on session type (intensity, size, length, prep), demand, travel, etc.?
  • What's your utility ratio for a facilitation team? (I.e., How many facilitators do you have compared to the number of employees in the organization eligible to attend live trainings?)
  • How much time do facilitators reserve for activities that are not facilitation (e.g., internal meetings, design/development, professional development, etc.)?
  • How do you determine the number of facilitators to have per class or session? (E.g., audience size, topic, standard of two for all classes, etc.) 
  • Do you set guidance around class sizes? If so, how do you determine the guidance (e.g., topic, activities, goal, function/org size, etc.)?

Any information you're willing to share is greatly appreciated!

#TrainingDeliveryandFacilitation #Instructor-Led #Facilitator