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 How Are You Using Generative AI in L&D or Talent Development?

Yash Pallicha's profile image
Yash Pallicha posted 04-13-2025 02:39 AM

Hi All,

I’d love to tap into the collective experience here.

How are you practically using generative AI in your work—whether internally in your organization or with clients?

Are you applying it for content creation, personalization, coaching simulations, learning analytics, or automating learning workflows?

I’m especially curious to hear:

  • What tools or approaches are actually delivering value?

  • Where have you seen it fall short or create friction?

  • How are you addressing concerns around data privacy or ethical use?

We’re all still figuring this out, and I believe there’s a lot we can learn from each other’s early experiments.

Looking forward to your insights!

Jeb Hoge's profile image
Jeb Hoge ATD Member

Only a couple of uses for us so far...

AI-generated narration - we're playing around with this for some low-priority content but still outsource to professionals or record in-house for most of our work.

Content outlines - we needed an outline *fast* for an executive's short presentation to a govt agency. It was on something generic like time management so I just threw a prompt into Google Gemini and got a serviceable starter outline that we could then customize to fit. 

Nicole Steele's profile image
Nicole Steele ATD Member

I've used it a LOT to generate proof of concept assets for instructional design. For example, we will complete an intake to understand the purpose, audience, etcetera, and then take source content of the facts or process that needs to be trained. Using those components, I've collaborated with GenAI to create content outlines, descriptions, learning objectives, video scripts for intros or specific sections (that I then use for AI voiceover tools), creating scenarios using the content and sample clients, assessment questions and the keys, facilitator notes, and more. By getting the first draft of assets set up quickly, I can then iterate and edit from there and provide to the SME for quick review and understanding of the entire package we plan to provide learners. I am able to pivot quickly too on an entire script or outline or add more case studies or expand it, for example. The power is in the prompts and source material. My main value is then infused in the design of the total experience of various assets and speeding up the review cycles with SMEs to refine the products. With that said, we use an internal, secure Gen AI tool.

One other way I've used it is to research more about a topic that our SME or our learning team did not yet think of that can round out a learning product. 

A couple tools that we are using that incorporate AI: Wellsaid Labs for voiceover, Articulate AI Assistant, Scribehow for SOPs.



How are others using it? 

Alexander Salas's profile image
Alexander Salas CPTD

I use it every day and there's not much it cannot do if you configure your own custom one. This one has been helping Instructional Designers get better and write well crafted, performance-based objectives. https://chatgpt.com/g/g-RDgPxUmpf-instructional-systems-designer 

Kara Stafford's profile image
Kara Stafford Community Champion

Such a great question and love seeing how others are using. I have used in a variety of ways, I'll share a few examples:

  1. For marketing of programs - I have provided the basics and suggested theme, learning objectives and asked for a marketing blurb. Anytime I use AI, I typically ask for at least three examples as often I take bits/pieces from each along with my own ideas and end up with a final version that is both human and AI created. 
  2. For a leadership program, I asked the participants to create a new employee onboarding plan that they would put together for a new team member they hired. After this, I asked them to share their ideas in a small group breakout and come up with a collective plan. Then I asked them to ask both ChatGPT and CoPilot to create an onboarding plan and compare those AI frameworks to what their group created. Through this exercise, they could see how on target they were, if there was anything that was missing from their plan and also see the value of utilizing two AI tools. The feedback from the class was for this exercise, they found more value in the CoPilot response as it seemed more personal than the ChatGPT. Even with AI, there is diversity, and it is a good way to get a greater view.
  3. My BIO - I have used AI to create a better short and long BIO, giving details on myself and word limits. 
  4. I've asked AI to give me feedback on myself, through my interactions with it, it has gotten to know me, and it provided me with both positive and constructive feedback that was of tremendous value. It was spot on in my opinion and articulated so well.
  5. I've asked it for recommendations on sources to help me be more efficient with my research, not starting with a blank page so to speak. 
David Benenhaley's profile image
David Benenhaley ATD Member

Excellent question, Yash.

I’m diving headfirst into incorporating generative AI into my content creation process. Currently, I’m using tools like LTX AI, Autodesk’s media and entertainment software, the Adobe Creative Cloud suite, Articulate, and Blender.

It’s definitely been a steep learning curve, but seeing the creative potential unfold has been incredibly motivating.

One of my first projects using these tools is developing a course on counterfeit money detection. The course follows a superhero vs. villain narrative, and I’m using:

  • LTX AI and Adobe Creative Cloud to design characters, props, and environments

  • Blender to bring those elements into 3D

  • Articulate to build interactive components and publish to the LMS

I’m also working on integrating digital badges and certifications into the training to boost engagement and learning outcomes.

Lisa Ramsey's profile image
Lisa Ramsey ATD Member

Great question! We use it a lot for content creation, learning analytics, and looking at coaching simulation opportunities. Here's what we're doing so far:

  • I built a custom gpt that takes our intake form (that has the learning audience, business needs, performance needs, and other intake questions) to build a customized learning journey, which I use as a first draft and to gain ideas. I'll edit it, but it's a good start. 
  • Write and improve learning objectives
  • Audio - I use it to write audio scripts and for audio, which we can now do so much easier! 
  • Analyze and summarize documents from meetings with SMEs and the material they provide
  • Write assessment questions
  • Perform metric /sentiment analysis 
  • I'm also working on using it to help me better define our personas, to improve the learning activities we design and develop
  • Generally asking Chatgpt "how can I improve this..." (could be Bios, emails, faqs, performance support, storyboards, almost anything!)
  • We are also testing on creating a custom gpt that takes a teammate's (strength finder, MBTI, etc.) profile to practice critical conversations