During COVID, we had to transition all of our training to virtual, including our technical computer trainings. I found it best to pre-record small videos of the technical steps so that the learners could actually see the steps in action in the environment that they will be working in. We were also able to establish a way for the learners to “remote I “ to a lab machine and actually work in the practice environment. Though I’m not sure exactly how that division was able to do that. I can try to find out if you would like.